NEWERA PROTECTThe 60-Day Return Policy
NewEra Protect is offered with a 60-day money-back guarantee under the seller’s return conditions. Opened and unopened bottles, including empty bottles, can be returned. The policy requires all bottles from the purchase to be sent back, and the buyer is responsible for the return shipping cost.
A refund excludes shipping and handling. The seller issues the refund once the returned items are received. This independent affiliate guide does not accept returned parcels, authorize refunds or process the money; use the product seller’s support route for the actual request.
Important Deadline Wording
The Refunds section of the seller’s Terms of Sale says returned products must be received within 60 days of the order date. Elsewhere in the same terms, the Warranty Disclaimer refers to 60 days from delivery. Those statements use different starting points and should not be treated as interchangeable.
Contact product support promptly to clarify the deadline for your specific order. Until the seller confirms otherwise, do not assume that delivery-date wording extends the order-date received deadline. The requirement concerns receipt of the returned items, so simply sending an email or posting a parcel on the final day may not satisfy that wording.
The 90- and 180-day supply options do not create return periods of those lengths. The guarantee is separate from the number of days of product purchased. Review the deadline early if return eligibility is an important part of your buying decision.
How to Start a Return
Email hello@your-newera.com with the buyer’s full name, email address and order number. Explain that you want to arrange a NewEra Protect return and ask for confirmation of the applicable deadline and instructions. Keep the reply with your order records.
Retain all opened and unopened bottles rather than discarding empty containers. The published policy requires them to be returned. Product support should be consulted if you have questions about a particular purchase; this guide cannot waive a bottle requirement or grant an extension on the seller’s behalf.
Published Return Address
The seller publishes this return destination: NewEra Naturals Ltd., 2701 Couchville Pike #100, Nashville, TN 37217. Confirm the instructions with product support before dispatching a parcel, particularly if support provides order-specific information.
Include the buyer’s identifying order details as requested by support so the returned items can be connected with the purchase. Keep a record of the shipment and your correspondence. The source policy does not state a specific refund-processing duration after receipt, so no fixed number of days is promised here.
What the Guarantee Does and Does Not Cover
The stated refund is for the purchase price less shipping and handling, and the buyer pays the cost of sending the items back. Free delivery on an eligible original order does not mean return postage is free. Check the charges shown on your own confirmation when discussing the refund amount.
The guarantee provides a return process; it is not a promise of a particular result from taking the supplement. A personal response can differ, and a package’s supply length does not alter the published return conditions. Keep the distinction in view when choosing how many bottles to buy.
Get Clarification for Your Order
For product and order support, email hello@your-newera.com. The published order-support numbers are 1-800-390-6035 and +1 208-345-4245 for international callers. Include the order number and use any specific support instructions in the confirmation email.
You can also read the seller’s Terms of Sale and contact page. Those are the original seller policies behind this explanation. Any unresolved difference should be clarified with the party responsible for the purchase, not assumed away by this affiliate website.
